A very interesting case study.....after all those that we had in our classes.....
This is one short and interactive.....so for the inquisitive....it is here
Harvard Case Study
I suggest we discuss this case online either by posting comments here or replying to our group email.
A healthy discussion will benefit us all as we learned during the course.
So hope to see your solution to the case either published on Harvard site or well discussed on our communication channels
-Chetan Shah
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