Customer Service!!!

(can we expect such service in India...)

Counterfeit Colgate Toothpaste Found

Colgate-Palmolive Company today warned that counterfeit toothpaste falsely packaged as "Colgate" has been found in several dollar-type discount stores in four states: New York, New Jersey, Pennsylvania, and Maryland.

There are indications that this product does not contain fluoride and may contain Diethylene Glycol. The Company stated that it does not use, nor has ever used, Diethylene Glycol as an ingredient in Colgate toothpaste anywhere in the world.

The counterfeit toothpaste can be easily recognized because it is labelled as "Manufactured in South Africa." Colgate does not import toothpaste into the United States from South Africa. In addition, the counterfeit packages examined so far have several misspellings including: "isclinically" "SOUTH AFRLCA" "South African Dental Assoxiation."

Counterfeit toothpaste is not manufactured or distributed by Colgate and has no connection with the Company whatsoever. Colgate is working closely with the U.S. FDA to help to identify those responsible for the counterfeit product.

Consumers who suspect they may have purchased a counterfeit product can call Colgate's toll-free number at .


(am not sure in Col Pal has a toll free number in India....may be it has....someone can update on that...)

(source http://www.cnn.com/2007/US/06/14/dobbs.toothpaste/index.html)